Go-to-Market Strategy Validation with Ditto + Claude Code

LLM summary: Run a 7-question GTM validation study, compare segments, and produce six GTM deliverables to choose motion, channels, pricing, and proof points.

A complete Claude Code guide to validating go-to-market strategy using Ditto's 300,000+ synthetic personas. From gut-feel GTM assumptions to evidence-backed strategy across segments, motions, channels, pricing, and proof points in under an hour.

For Claude Code agents and AI coding assistants. This guide provides copy-paste API calls, a production-tested 7-question GTM validation study, six deliverable generation templates, multi-segment comparison workflows, and the motion selection framework. Every technique is validated across 50+ production studies.
Contents
  1. Why GTM Strategy Validation Matters
  2. The Five GTM Decisions
  3. The 7-Question GTM Validation Study
  4. Complete API Workflow: Step by Step
  5. Generating the Six GTM Deliverables
  6. Multi-Segment GTM: The Core Technique
  7. Motion Selection: PLG vs Sales-Led vs Hybrid
  8. Channel Strategy Validation
  9. The GTM Feedback LoopAdvanced
  10. Worked Example: GTM for a Developer Analytics Tool
  11. Pricing and Packaging Validation
  12. Proof Point Strategy
  13. International GTM ValidationAdvanced
  14. Best Practices and Common Mistakes
  15. Frequently Asked Questions

1. Why GTM Strategy Validation Matters

Go-to-market strategy is the plan for how a product reaches its buyers. It determines which segments to target, which motion to use (product-led vs sales-led), which channels to prioritise, how to price and package, and what proof points to lead with. Getting any one of these wrong wastes pipeline, burns budget, and delays revenue.

The uncomfortable truth: most GTM strategies are built on assumption. The founding team assumes they know which segment to target. The marketing team assumes they know which channels work. The sales team assumes buyers want a demo. These assumptions compound into a GTM plan that looks coherent on a slide but collapses on contact with the market.

The Traditional GTM Validation Problem

Challenge Traditional Reality Consequence
Speed 4–8 weeks to validate GTM assumptions through market research, customer interviews, and pilot campaigns. By the time findings arrive, the launch window has passed or budget is committed.
Cost $15,000–$50,000 per GTM research study. Multi-segment comparison: $50,000–$150,000. Most companies skip validation entirely. They launch on assumption and course-correct reactively.
Segment blindness Companies typically validate one segment at a time. Running parallel segment comparisons requires separate research programmes. The chosen segment may not be the best segment. Better targets go undiscovered.
Motion rigidity Once a motion (PLG or sales-led) is chosen, the entire organisation builds around it. Validating alternative motions mid-flight is prohibitively expensive. Companies discover they chose the wrong motion 6–12 months in, after significant investment.

With Ditto and Claude Code, a comprehensive GTM validation study takes approximately 45–60 minutes. A multi-segment comparison — testing how the same GTM questions play across startup, mid-market, and enterprise buyers — takes roughly 90 minutes. The study validates all five GTM decisions from a single 7-question design.

The core shift: GTM strategy moves from "best guess, then course-correct" to "validate first, then execute with confidence." When validation takes an hour instead of two months, you test before you commit.

2. The Five GTM Decisions

Every go-to-market strategy, regardless of product or market, reduces to five critical decisions. The 7-question study is engineered to produce evidence for all five simultaneously.

Decision The Question It Answers What Goes Wrong Without Evidence Study Questions That Validate
1. Segments Which buyer segments to target, which to deprioritise or ignore Marketing spend spread across segments that don't convert. Sales chases unqualified leads. Q1, Q2 (discovery and committee reveal segment dynamics)
2. Motion Product-led growth (PLG), sales-led, or hybrid Building a self-serve product when buyers want a salesperson. Or hiring a sales team when buyers want to try first. Q3 (directly asks motion preference)
3. Channels Which channels to prioritise: owned (website, blog), earned (PR, word of mouth), paid (ads, events) Spending on channels where your buyers don't look. Missing channels where they naturally discover solutions. Q1 (how they discovered current solution), Q4 (what makes them open vs delete outreach)
4. Pricing & Packaging Free trial, freemium, demo-first, enterprise-only, usage-based Offering a free trial when buyers want a guided demo. Pricing at $99/month when the segment expects $500/month with implementation support. Q3 (trial vs demo preference), Q6 (price-value framing)
5. Proof Points What evidence converts: case studies, analyst reports, free trials, security certifications, peer recommendations Leading with ROI case studies when buyers want a hands-on trial. Or offering trials when buyers need an analyst endorsement to get budget approval. Q7 (what they need to see to recommend)
Why all five from one study: These decisions are interconnected. The segment determines the motion. The motion determines the channel. The channel determines the pricing. The pricing determines the proof points. By validating all five from the same study, you ensure they cohere — the strategy is internally consistent, not a patchwork of disconnected decisions.

3. The 7-Question GTM Validation Study

This question set is designed to produce the raw material for all six GTM deliverables simultaneously. Each question targets a specific GTM decision while also feeding secondary deliverables. Questions must be asked sequentially (each builds conversational context from prior answers).

Q# Question GTM Decision Validated Deliverables Fed
1 "When you last evaluated a new [product category] solution, how did you discover it? What channels, sources, or recommendations led you there?" Channels Channel Preference Matrix, Outreach Strategy
2 "Who else in your organisation would be involved in a purchase decision for [product type]? What are their concerns compared to yours?" Segments (buying committee complexity) Buying Committee Map, Motion Recommendation
3 "What would make you choose to try a free trial versus request a demo versus talk to a salesperson? What signals tell you which path to take?" Motion + Packaging Motion Recommendation, Pricing Perception
4 "If a company reached out to you unsolicited with a free [research/audit/analysis] of your business, how would you react? What would make you open that email versus delete it?" Channels (outreach receptivity) Outreach Strategy, Channel Preference Matrix
5 "What's your biggest frustration with how [product category] vendors typically sell to you? What do they get wrong?" Motion + Channels (negative signal) Outreach Strategy, Motion Recommendation
6 "If you could get [core value] in [timeframe] at [price point], would that feel like a good deal, fair, or overpriced? What would tip you?" Pricing Pricing Perception, Proof Point Priority
7 "What would you need to see or experience to recommend [product type] to your boss or team? What proof or evidence matters most?" Proof Points Proof Point Priority, Motion Recommendation

Why This Question Sequence Works for GTM

Customise the bracketed placeholders, keep the structure. Replace [product category], [product type], [core value], [timeframe], and [price point] with your specific context. Do not rephrase or reorder the questions — the sequence is designed to build conversational depth progressively.

4. Complete API Workflow: Step by Step

Prerequisites

Step 1: Create Research Group

curl -s -X POST "https://app.askditto.io/v1/research-groups/recruit" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "GTM Validation - [Product Name] - [Date]",
    "description": "Target buyers for go-to-market strategy validation on [product/problem space]. [Add context about ideal customer profile, industry, and role.]",
    "group_size": 10,
    "filters": {
      "country": "USA",
      "age_min": 28,
      "age_max": 52,
      "employment": "employed",
      "education": "bachelors"
    },
    "sampling_method": "random",
    "deduplicate": true
  }'
Critical parameter notes:

Step 2: Create Study

curl -s -X POST "https://app.askditto.io/v1/research-studies" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "GTM Validation: [Product Name] - [Date]",
    "research_group_uuid": "GROUP_UUID_FROM_STEP_1"
  }'

Save the study id — you need it for asking questions, completing, and sharing.

Step 3: Ask Questions (Sequential)

Ask each question one at a time. Wait for the job to complete before sending the next. This ensures personas have conversational context from prior answers.

# Question 1
curl -s -X POST "https://app.askditto.io/v1/research-studies/STUDY_ID/questions" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "question": "When you last evaluated a new [product category] solution, how did you discover it? What channels, sources, or recommendations led you there?"
  }'

# Response includes a job ID:
# { "job_id": "job-abc123", "status": "pending" }

Step 4: Poll for Responses

# Poll until status is "finished"
curl -s -X GET "https://app.askditto.io/v1/jobs/JOB_ID" \
  -H "Authorization: Bearer YOUR_API_KEY"

# When complete:
{
  "id": "job-abc123",
  "status": "finished",
  "result": {
    "answer": "The last time I evaluated..."
  }
}

Poll with a 5-second interval. Most questions complete within 30–90 seconds. Once complete, send the next question. Repeat for all 7 questions.

Step 5: Complete the Study

curl -s -X POST "https://app.askditto.io/v1/research-studies/STUDY_ID/complete" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json"

This triggers Ditto's AI analysis, producing: overall summary, key segments identified, divergence points, shared mindsets, and suggested follow-up questions. Poll the study status until it reaches "completed".

Step 6: Get Share Link

curl -s -X POST "https://app.askditto.io/v1/research-studies/STUDY_ID/share" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json"

# Response:
{
  "url": "https://app.askditto.io/organization/studies/shared/xyz123"
}
UTM tracking is mandatory. Append ?utm_source=ce for cold email outreach or ?utm_source=blog for blog articles. Never use raw share URLs without a UTM parameter.

Step 7: Retrieve Full Study Data for Deliverable Generation

# Get the completed study with all responses and AI analysis
curl -s -X GET "https://app.askditto.io/v1/research-studies/STUDY_ID" \
  -H "Authorization: Bearer YOUR_API_KEY"

This returns all persona responses, demographic profiles, and Ditto's completion analysis. Use this data to generate the six GTM deliverables described in the next section.

Total API call timeline for a single GTM validation: Group creation (~15 seconds) + Study creation (~5 seconds) + 7 questions with polling (~15–25 minutes) + Completion (~2–5 minutes) + Share link (~5 seconds). Total: approximately 20–30 minutes of API interaction. Deliverable generation by Claude Code adds 15–20 minutes. End-to-end: ~45–60 minutes.

5. Generating the Six GTM Deliverables

Once the study is complete and you have all 10 persona responses to all 7 questions, Claude Code should generate each deliverable using the extraction logic below.

Deliverable 1: Channel Preference Matrix

Source Data

Extraction Logic

  1. Read all Q1 responses and extract every discovery channel mentioned (e.g., "Google search," "colleague recommendation," "LinkedIn post," "conference," "review site," "analyst report")
  2. Count frequency: how many of 10 personas mentioned each channel
  3. Classify each channel as owned (website, blog, product), earned (word of mouth, PR, analyst, reviews), or paid (ads, events, sponsorships)
  4. From Q4, extract which outreach channels are welcomed vs rejected
  5. Rank channels by frequency and receptivity to produce the priority order

Output Format

## Channel Preference Matrix: [Product/Category]

### Discovery Channels (from Q1)
| Channel | Type | Frequency | Representative Quote |
|---------|------|-----------|---------------------|
| Colleague recommendation | Earned | 7/10 | "My VP mentioned it in our team meeting" |
| Google search | Owned/Paid | 5/10 | "I Googled 'best [category] for [use case]'" |
| LinkedIn content | Earned | 4/10 | "Saw a post from someone I follow" |
| G2/Capterra reviews | Earned | 3/10 | "I always check G2 before shortlisting" |

### Outreach Receptivity (from Q4)
| Channel | Open Rate Signal | Key Condition |
|---------|-----------------|---------------|
| Email with free research | High (7/10 positive) | "If it's genuinely useful, not a sales pitch" |
| Cold LinkedIn DM | Low (2/10 positive) | "Only if they've clearly looked at our company" |
| Cold call | Very Low (1/10 positive) | "Almost never. I don't answer unknown numbers" |

### Channel Investment Recommendation
1. **Invest heavily:** [Top earned channels] - where buyers naturally discover
2. **Build presence:** [Key owned channels] - website, blog, documentation
3. **Experiment carefully:** [Selected paid channels] - with clear ROI measurement
4. **Deprioritise:** [Low-frequency channels] - not worth the spend for this segment

Deliverable 2: Buying Committee Map

Source Data

Extraction Logic

  1. From Q2, extract every role mentioned in the buying process (e.g., "my manager," "IT security team," "procurement," "the CEO")
  2. For each role, capture their specific concerns as described by the persona
  3. Count how many personas mentioned multi-person decisions vs solo decisions
  4. Cross-reference with Q7 to understand what evidence each committee member needs
  5. Classify committee complexity: solo (1 person), small (2–3 people), complex (4+ stakeholders)

Output Format

## Buying Committee Map: [Product/Category]

### Committee Complexity: [Solo / Small / Complex]
- X/10 personas make decisions alone
- X/10 involve 2-3 people
- X/10 involve 4+ stakeholders

### Stakeholder Roles and Concerns
| Role | Frequency | Primary Concern | Proof They Need |
|------|-----------|----------------|-----------------|
| Direct user / evaluator | 10/10 | "Does it actually work?" | Free trial, product demo |
| Team lead / manager | 7/10 | "Will my team adopt it?" | Ease-of-use evidence, case study |
| IT / Security | 5/10 | "Is it secure and compliant?" | SOC 2 cert, security whitepaper |
| Finance / Procurement | 4/10 | "What's the total cost?" | ROI calculator, pricing comparison |
| Executive sponsor | 3/10 | "Does this align with our strategy?" | Executive summary, analyst endorsement |

### Implications for GTM
- **Sales motion:** [Solo = PLG viable | Complex = sales-led required]
- **Content needed per role:** [List specific content for each stakeholder]
- **Sales cycle length estimate:** [Solo = days | Small = weeks | Complex = months]

Deliverable 3: Motion Recommendation

Source Data

Extraction Logic

  1. From Q3, tally preferences: how many chose free trial, demo, or salesperson. Record the reasoning behind each choice.
  2. Cross-reference with Q2: segments with solo decision-makers skew PLG. Segments with complex committees skew sales-led.
  3. From Q5, identify vendor process frustrations that indicate motion mismatches (e.g., "I hate being forced into a demo when I just want to try it" = PLG signal).
  4. From Q7, note proof requirements: hands-on trial needs signal PLG; analyst endorsement needs signal enterprise sales.
  5. Synthesise into a motion recommendation with confidence level.

Output Format

## Motion Recommendation: [Product/Category]

### Raw Preference Data (from Q3)
| Motion | Preference Count | Key Reasoning |
|--------|-----------------|---------------|
| Free trial | X/10 | "I want to see if it works before talking to anyone" |
| Guided demo | X/10 | "I need someone to show me the relevant features" |
| Salesperson | X/10 | "I need to understand pricing and implementation" |

### Supporting Signals
- Committee complexity (Q2): [Solo/Small/Complex] → favours [PLG/Hybrid/Sales-led]
- Vendor frustrations (Q5): "[Quote about process frustration]" → signal for [motion]
- Proof requirements (Q7): [Trial-based vs evidence-based] → favours [PLG/Sales-led]

### RECOMMENDATION: [PLG / Sales-Led / Hybrid]
**Confidence: [High/Medium/Low]**

Rationale: [2-3 sentence synthesis of why this motion fits the evidence]

### If Hybrid, Specify the Split:
- **PLG path:** [Which segments, which entry points, which price tiers]
- **Sales path:** [Which segments, which triggers escalate to sales, which deal sizes]

Deliverable 4: Outreach Messaging Strategy

Source Data

Extraction Logic

  1. From Q4, extract every "open" trigger (what makes them engage) and every "delete" trigger (what makes them ignore).
  2. From Q5, extract vendor process frustrations to identify what NOT to do in outreach.
  3. From Q1, note the discovery context — if they found their current solution through peers, your outreach should feel peer-like, not vendor-like.
  4. Compile into an outreach playbook with do's, don'ts, and template guidance.

Output Format

## Outreach Messaging Strategy: [Product/Category]

### What Gets Opened (from Q4)
| Trigger | Frequency | Quote |
|---------|-----------|-------|
| Genuine value upfront (not a pitch) | 7/10 | "If they actually did research on my company first" |
| Relevant to my specific situation | 6/10 | "Generic 'Hi [Name]' templates are obvious" |
| Short and scannable | 5/10 | "If I can understand the value in 10 seconds" |

### What Gets Deleted (from Q4 + Q5)
| Trigger | Frequency | Quote |
|---------|-----------|-------|
| Obviously templated | 8/10 | "Dear Decision Maker - straight to trash" |
| Immediate ask for a meeting | 6/10 | "Don't ask for 30 minutes before I know why" |
| Exaggerated claims | 5/10 | "'10x your revenue' - yeah, sure" |

### Outreach Design Principles
1. [Principle derived from evidence]
2. [Principle derived from evidence]
3. [Principle derived from evidence]

### Recommended Outreach Template Structure
- **Subject line:** [Based on "open" triggers]
- **Opening:** [Based on what they said gets their attention]
- **Value offer:** [Based on Q4 - what makes them engage]
- **CTA:** [Based on Q3 motion preference - trial/demo/conversation]
- **What to avoid:** [Based on "delete" triggers and Q5 frustrations]

Deliverable 5: Pricing Perception Analysis

Source Data

Extraction Logic

  1. From Q6, tally: how many said "good deal," "fair," or "overpriced." Record the reasoning.
  2. Extract any alternative price framing personas offered ("I'd pay X if it also included Y").
  3. Note value anchors: how personas frame value (time saved, risk reduced, outcomes achieved, cost avoided).
  4. Cross-reference with Q3: if they want a free trial, the packaging must support self-serve entry at a lower tier.

Output Format

## Pricing Perception Analysis: [Product/Category]

### Price Point Tested: [price] for [value] in [timeframe]

### Perception Distribution
| Perception | Count | Representative Quote |
|-----------|-------|---------------------|
| Good deal | X/10 | "That's actually less than I expected" |
| Fair | X/10 | "Seems about right for what you're offering" |
| Overpriced | X/10 | "I'd need to see more value to justify that" |

### Value Anchors (how they frame value)
- Time saved: X/10 ("If it saves me 5 hours a week, it's worth it")
- Risk reduced: X/10 ("Peace of mind that we won't make a bad decision")
- Outcomes: X/10 ("If it actually increases our conversion rate")
- Cost avoided: X/10 ("Cheaper than hiring another person")

### Packaging Implications
- [Recommendation for tier structure based on motion + price perception]
- [Entry point pricing recommendation]
- [Upgrade trigger recommendation]

### GTM Pricing Strategy
- **Lead with:** [dominant value anchor] in all pricing communication
- **Justify with:** [proof that matches the value frame]
- **Package as:** [recommended packaging model]

Deliverable 6: Proof Point Priority List

Source Data

Extraction Logic

  1. From Q7, extract every type of proof mentioned: free trial, case study, analyst report, peer recommendation, security certification, ROI data, demo, customer references, reviews.
  2. Count frequency and rank by priority.
  3. From Q2, map which proof points serve which committee members.
  4. Classify as: build now (high frequency, you don't have it), promote (you have it but it's not prominent), deprioritise (low frequency, expensive to create).

Output Format

## Proof Point Priority List: [Product/Category]

### Proof Points Ranked by Buyer Demand
| Rank | Proof Type | Frequency | Committee Role Served | Quote |
|------|-----------|-----------|----------------------|-------|
| 1 | [Most requested] | X/10 | [Roles] | "I won't even consider it without..." |
| 2 | [Second] | X/10 | [Roles] | "This would make me confident..." |
| 3 | [Third] | X/10 | [Roles] | "Nice to have but not essential..." |

### Action Plan
| Proof Point | Status | Action | Priority |
|------------|--------|--------|----------|
| [Proof] | Don't have it | Build: [specific action] | High |
| [Proof] | Have it, buried | Promote: [where to surface] | High |
| [Proof] | Have it, visible | Maintain | Medium |
| [Proof] | Don't have it | Deprioritise (low demand) | Low |

### Proof-to-Committee Mapping
- **Evaluator:** needs [proof type] to shortlist
- **Manager:** needs [proof type] to approve
- **Security:** needs [proof type] to sign off
- **Executive:** needs [proof type] to champion

6. Multi-Segment GTM: The Core Technique

The most powerful GTM insight comes from running the identical 7 questions against different buyer segments in parallel and comparing. This reveals that each segment often needs a fundamentally different go-to-market approach.

The Technique

  1. Create 3 research groups, each representing a different segment hypothesis
  2. Create one study per group
  3. Ask the identical 7 questions to every study
  4. Complete all studies
  5. Compare responses question-by-question across groups

Recommended Segment Configurations

By Company Size (most common GTM segmentation)

# Group A: Startup / small team buyers
{
  "name": "GTM Validation - Startups (25-40)",
  "description": "Professionals at startups or small companies (under 50 employees) who evaluate and purchase [product category]",
  "group_size": 10,
  "filters": {
    "country": "USA",
    "age_min": 25,
    "age_max": 40,
    "employment": "employed"
  }
}

# Group B: Mid-market buyers
{
  "name": "GTM Validation - Mid-Market (30-50)",
  "description": "Professionals at mid-sized companies (50-500 employees) involved in purchasing [product category]",
  "group_size": 10,
  "filters": {
    "country": "USA",
    "age_min": 30,
    "age_max": 50,
    "employment": "employed",
    "education": "bachelors"
  }
}

# Group C: Enterprise buyers
{
  "name": "GTM Validation - Enterprise (35-55)",
  "description": "Senior professionals at large corporations (500+ employees) involved in technology purchasing decisions for [product category]",
  "group_size": 10,
  "filters": {
    "country": "USA",
    "age_min": 35,
    "age_max": 55,
    "employment": "employed",
    "education": "masters"
  }
}

By Buyer Role

# Group A: End users / individual contributors
# Group B: Team leads / managers (budget influencers)
# Group C: Executives / budget holders

By Industry Vertical

# Group A: Technology / SaaS companies
# Group B: Financial services
# Group C: Healthcare
# Group D: Manufacturing
Efficiency: parallelise across groups. Send Question 1 to all three studies simultaneously. Poll all job IDs in parallel. Once all complete, send Question 2 to all three. This cuts total wall-clock time from ~90 minutes (sequential) to ~30 minutes. See the Customer Segmentation guide for the full multi-group API pattern.

Cross-Segment GTM Comparison Matrix

After all studies complete, Claude Code should produce a comparison showing how GTM strategy must differ by segment:

GTM Decision Startups (A) Mid-Market (B) Enterprise (C)
Discovery channel (Q1) "Twitter, Product Hunt, developer communities" "G2 reviews, colleague recommendation, Google" "Gartner, analyst briefings, conference"
Committee size (Q2) "Just me, maybe my co-founder" "Me, my VP, and IT reviews security" "Five-person committee: me, CISO, procurement, CTO, CFO"
Motion preference (Q3) Free trial (9/10) Demo (6/10), Trial (4/10) Salesperson (7/10), Demo (3/10)
Outreach receptivity (Q4) "Low. I find tools myself." "Moderate, if the research is genuinely useful" "Prefer introductions through existing relationships"
Price perception (Q6) "Overpriced at $500/mo. Fair at $99/mo." "Fair for the value. Need annual billing option." "Price isn't the issue. Implementation support is."
Proof needed (Q7) "Just let me try it for free" "Case study from a similar company" "Analyst report, security certification, references"
This matrix is the single most valuable GTM output. It reveals that treating all three segments with the same motion, the same channels, and the same proof points is a fundamental strategic error. Each segment needs its own GTM lane. The matrix tells you exactly how to differentiate them.

7. Motion Selection: PLG vs Sales-Led vs Hybrid

The motion decision — product-led growth, sales-led, or hybrid — is the most consequential and expensive GTM choice. It determines your team structure, your product requirements, your pricing model, and your customer acquisition economics. Getting it wrong wastes 6–12 months.

The Motion Decision Framework

Use Q3, Q2, and Q5 data to score each motion across four dimensions:

Dimension PLG Signal Sales-Led Signal Source
Buyer preference "I want to try it myself first" (7+ of 10) "I need a salesperson to walk me through it" (7+ of 10) Q3
Committee complexity Solo or 2-person decisions (7+ of 10) 4+ person committees (7+ of 10) Q2
Vendor frustration "I hate being forced into demos/calls" (5+ of 10) "I wish vendors would help me build the business case" (5+ of 10) Q5
Proof requirement "Just let me try it" dominates (6+ of 10) "I need case studies, references, analyst validation" (6+ of 10) Q7

Scoring the Motion

## Motion Scorecard: [Product/Category]

| Dimension | PLG Score | Sales-Led Score | Evidence |
|-----------|----------|----------------|----------|
| Buyer preference (Q3) | X/10 prefer trial | X/10 prefer salesperson | [Key quotes] |
| Committee complexity (Q2) | X/10 solo | X/10 complex committee | [Key quotes] |
| Vendor frustration (Q5) | X/10 hate forced calls | X/10 want guided help | [Key quotes] |
| Proof requirement (Q7) | X/10 want trial | X/10 want evidence pack | [Key quotes] |
| **TOTAL** | **X/40** | **X/40** | |

### Verdict:
- PLG score 25+/40 → **Pure PLG**
- Sales-led score 25+/40 → **Pure Sales-Led**
- Both 15-25/40 → **Hybrid** (define the split below)

Designing the Hybrid Model

Most B2B products end up hybrid. The question is where the boundary sits. Use multi-segment data to define it:

GTM Lane Entry Point Target Motion Trigger to Escalate
Self-serve Free trial or freemium Startups, individual users PLG Hits usage limit, adds team members, requests enterprise features
Sales-assisted Demo request or sales conversation Mid-market, team purchases Hybrid Negotiation needed, custom requirements, multi-stakeholder decision
Enterprise Inbound inquiry or outbound prospecting Large organisations, complex committees Sales-led N/A — always sales-led

8. Channel Strategy Validation

Q1 and Q4 together reveal where your buyers actually discover and evaluate solutions. This is often dramatically different from where companies assume they should be investing.

The Channel Discovery Analysis

From Q1 responses across all personas, map every channel mentioned and classify:

Channel Category Specific Channels When It Matters Most
Peer channels Colleague recommendations, Slack communities, industry forums, professional networks When trust is critical. Peer channels are the #1 discovery source in most B2B categories. You influence them through customer advocacy, not advertising.
Search channels Google search, YouTube tutorials, comparison sites (G2, Capterra) When buyers actively research. Investment: SEO, content marketing, review management.
Social channels LinkedIn, Twitter/X, Reddit, industry-specific communities When buyers passively discover. Investment: thought leadership content, community engagement.
Authority channels Analyst reports (Gartner, Forrester), industry publications, conferences When enterprise buyers need external validation. Investment: analyst relations, speaking engagements.
Outbound channels Cold email, cold LinkedIn DM, cold call, events When proactive outreach is the motion. Investment validated by Q4 receptivity data.

Channel-to-Segment Mapping

When running multi-segment studies, Claude Code should produce a channel-segment matrix:

## Channel-Segment Matrix: [Product/Category]

| Channel | Startups | Mid-Market | Enterprise | Investment Priority |
|---------|----------|-----------|-----------|-------------------|
| Peer recommendation | Medium | High | High | Build referral programme |
| Google search | High | Medium | Low | SEO for startup keywords |
| Product Hunt / HN | High | Low | None | Launch campaign |
| G2 / Capterra | Low | High | Medium | Review generation |
| LinkedIn content | Medium | Medium | Medium | Consistent publishing |
| Analyst reports | None | Low | High | Analyst briefings |
| Cold email | Low | Medium | Low | Research-led outreach only |
| Conferences | Low | Medium | High | Selective sponsorship |
The most common channel mistake: investing heavily in paid acquisition channels when the target segment primarily discovers solutions through peer recommendations. Q1 data prevents this. If 7/10 personas say "a colleague told me about it," your channel strategy should prioritise customer advocacy and word-of-mouth amplification over paid ads.

9. The GTM Feedback Loop Advanced

GTM strategy is not a one-time decision. Markets shift. Competitors reposition. Buyer preferences evolve. The feedback loop ensures your GTM stays aligned with current market reality.

The Four-Phase Loop

Phase 1: VALIDATE
  Run GTM validation study (7 questions, 10 personas)
  → Produces 6 deliverables
  → Informs 5 GTM decisions
      │
      ▼
Phase 2: EXECUTE
  Implement GTM strategy based on validated decisions
  → Launch campaigns on validated channels
  → Deploy validated motion (PLG/sales-led/hybrid)
  → Use validated pricing and proof points
      │
      ▼
Phase 3: MEASURE
  Track real-world performance against study predictions
  → Compare actual channel performance to Q1 predictions
  → Compare actual conversion by motion to Q3 preferences
  → Compare actual price sensitivity to Q6 perceptions
      │
      ▼
Phase 4: REVALIDATE
  Run follow-up study with fresh personas (quarterly)
  → Detect shifts in channel preference
  → Detect changes in motion preference
  → Detect price sensitivity evolution
  → Detect new proof point requirements
      │
      └──→ Return to Phase 1

Setting Up the Revalidation Cadence

Study Type Frequency Configuration Time Purpose
Full GTM validation Quarterly 7 questions, 10 personas ~45 min Complete revalidation of all 5 GTM decisions
Channel pulse Monthly 2 questions (Q1 + Q4 only), 6 personas ~10 min Detect channel shifts early
Motion check After product changes 3 questions (Q2 + Q3 + Q7), 8 personas ~15 min Validate motion still fits after feature launches
Competitive GTM When competitor launches 5 questions, 10 personas ~25 min Understand if competitor's GTM changes your strategy

Quarter-over-Quarter GTM Tracking

## GTM Trend Analysis: [Product]

### Motion Preference Shifts
| Motion | Q1 2026 | Q2 2026 | Trend |
|--------|---------|---------|-------|
| Free trial | 6/10 | 4/10 | Declining - market may be maturing |
| Demo | 3/10 | 5/10 | Rising - buyers want guided evaluation |
| Salesperson | 1/10 | 1/10 | Stable |

### Channel Shifts
| Channel | Q1 2026 | Q2 2026 | Action |
|---------|---------|---------|--------|
| Peer recommendation | 7/10 | 7/10 | Stable - maintain referral investment |
| AI search (ChatGPT, Perplexity) | 1/10 | 4/10 | RISING - GEO optimisation urgent |
| G2 reviews | 4/10 | 3/10 | Slight decline - monitor |

### Key Insight
Buyers are shifting from self-directed trial to guided demo preference.
This may signal that the product has become more complex or that competitors
are offering superior guided experiences. Consider adding a lightweight
"guided trial" motion between pure self-serve and full demo.
The compounding advantage: After four quarters of GTM revalidation, you have a trend line showing how your market's go-to-market preferences evolve. You detect motion shifts before competitors. You move budget to emerging channels before they're crowded. This is the difference between reactive and proactive GTM management.

10. Worked Example: GTM for a Developer Analytics Tool

Scenario

Product: "DevPulse" — real-time developer productivity analytics
Problem space: "Understanding and improving developer team productivity"
Core value prop: "See which projects are on track and which are at risk without asking for status updates"
Price point being tested: $49/developer/month
Target ICP: Engineering managers at companies with 20–500 engineers

Group Setup (Multi-Segment)

# Group A: Startup engineering leads (20-50 engineers)
{
  "name": "GTM Validation - DevPulse - Startups - Feb 2026",
  "description": "Engineering managers and tech leads at startups with 20-50 developers. Responsible for team productivity and project delivery.",
  "group_size": 10,
  "filters": { "country": "USA", "age_min": 26, "age_max": 38, "employment": "employed", "education": "bachelors" }
}

# Group B: Mid-market eng managers (50-200 engineers)
{
  "name": "GTM Validation - DevPulse - Mid-Market - Feb 2026",
  "description": "Engineering managers at mid-sized companies with 50-200 developers. Manage multiple teams and report to VP Engineering.",
  "group_size": 10,
  "filters": { "country": "USA", "age_min": 30, "age_max": 48, "employment": "employed", "education": "bachelors" }
}

# Group C: Enterprise eng directors (200-500+ engineers)
{
  "name": "GTM Validation - DevPulse - Enterprise - Feb 2026",
  "description": "Engineering directors and VPs at large companies with 200+ developers. Oversee multiple teams, manage budgets, report to CTO.",
  "group_size": 10,
  "filters": { "country": "USA", "age_min": 35, "age_max": 55, "employment": "employed", "education": "masters" }
}

Customised Questions

  1. "When you last evaluated a new developer productivity or engineering analytics tool, how did you discover it? What channels, sources, or recommendations led you there?"
  2. "Who else in your organisation would be involved in a purchase decision for a developer analytics tool? What are their concerns compared to yours?"
  3. "What would make you choose to try a free trial versus request a demo versus talk to a salesperson for a developer analytics tool? What signals tell you which path to take?"
  4. "If a company reached out to you unsolicited with a free productivity analysis of your engineering team based on public GitHub data, how would you react? What would make you open that email versus delete it?"
  5. "What's your biggest frustration with how developer tooling vendors typically sell to you? What do they get wrong?"
  6. "If you could see real-time project risk and developer productivity insights for $49 per developer per month, would that feel like a good deal, fair, or overpriced? What would tip you?"
  7. "What would you need to see or experience to recommend a developer analytics tool to your CTO or VP Engineering? What proof or evidence matters most?"

Hypothetical Multi-Segment Findings

GTM Decision Startups (A) Mid-Market (B) Enterprise (C)
Discovery (Q1) "Hacker News, Twitter, dev podcasts" "G2 reviews, colleague at another company" "Gartner, conference, vendor RFP response"
Committee (Q2) "Just me. Maybe the CTO signs off." (2 people) "Me, VP Eng, and IT security reviews." (3 people) "Committee: me, CISO, procurement, CTO, data privacy officer." (5 people)
Motion (Q3) Free trial (9/10) — "I'd never talk to sales for a dev tool" Demo (6/10) — "Show me how it works with our stack" Salesperson (7/10) — "I need someone to help me build the internal business case"
Outreach (Q4) Low receptivity (2/10) — "I find tools myself on HN" Medium (6/10) — "If the GitHub analysis was genuinely useful, yes" Low (3/10) — "Only through warm introductions"
Pricing (Q6) Overpriced (7/10) — "$49/dev/mo is too much for a startup. I'd pay $15-20." Fair (6/10) — "Seems reasonable if the insights are actionable." Good deal (5/10) — "Price is fine. We spend more on Datadog. Implementation support matters more."
Proof (Q7) "Free trial with my own data" (9/10) "Case study from a 100-person eng team" (7/10) "SOC 2 cert, Gartner mention, reference call with similar company" (8/10)

GTM Strategy Derived from Study

Segment Motion Primary Channel Pricing Priority Proof
Startup Pure PLG Hacker News, dev communities, Product Hunt $15–20/dev/mo with free tier Free trial with real data
Mid-market Hybrid (trial + demo) G2 reviews, research-led outreach, peer referral $49/dev/mo (validated) Case studies from similar companies
Enterprise Sales-led Analyst relations, conferences, warm intros Custom pricing + implementation SOC 2, analyst mention, reference calls

Key Strategic Insight

The study reveals that DevPulse needs three distinct GTM lanes, not one. Attempting to serve all three segments with a single motion (e.g., PLG-only or sales-led-only) would alienate at least one segment. The startup segment is price-sensitive and self-directed. The mid-market is reachable through research-led outreach. The enterprise segment requires traditional sales with heavy proof investment.

Beachhead recommendation: Mid-market. They validate the $49 price point, are reachable through outreach, and have moderate committee complexity. Startups are enthusiastic but require a lower price tier. Enterprise requires proof infrastructure (SOC 2, analyst relations) that takes months to build.


11. Pricing and Packaging Validation

Q6 provides GTM-level pricing validation — is the price point broadly acceptable for the segment? For deeper pricing research (Van Westendorp sensitivity, feature-tier allocation, billing preference), use the dedicated Pricing Research guide.

GTM Pricing Signals from Q6

Response Pattern GTM Implication Action
8+ of 10 say "good deal" You may be underpriced. The segment perceives more value than you're capturing. Test a higher price point. Consider premium packaging.
6+ of 10 say "fair" Price-value alignment is solid. Proceed with confidence. Focus GTM investment on channels and motion, not price adjustment.
5+ of 10 say "overpriced" Price-value mismatch. Either the price is too high or the perceived value is too low. Two options: lower the price OR invest in better proof points that increase perceived value.
Segment A says "overpriced" but Segment B says "fair" Price discrimination opportunity. One segment's willingness to pay exceeds the other's. Create segment-specific pricing tiers (startup tier, team tier, enterprise tier).

Packaging Signals from Q3

The motion preference (Q3) directly implies packaging requirements:


12. Proof Point Strategy

Q7 reveals the specific evidence each segment needs before they'll champion your product internally. This is the last mile of GTM — without the right proof, even a perfectly positioned product with the right motion and channels stalls at the decision point.

Common Proof Types and When They Matter

Proof Type Typical Segment Build Cost Build Time
Free trial / hands-on experience Startups, developers, individual buyers High (product investment) Weeks to months
Case study from similar company Mid-market, team leaders Low (content creation) Days to weeks
ROI calculator / value quantification Finance-involved committees Medium (data + design) Days
Analyst endorsement (Gartner, Forrester) Enterprise, large budgets Very High (AR programme) Months to years
Security certification (SOC 2, ISO 27001) Enterprise, regulated industries High (compliance investment) Months
Peer reviews (G2, Capterra) Mid-market, research-oriented buyers Low (review solicitation) Weeks
Customer reference call Enterprise, high-consideration deals Low (customer relationship) Ongoing

Building the Proof Point Roadmap

From Q7 data, Claude Code should produce a prioritised proof point roadmap:

## Proof Point Roadmap: [Product]

### Immediate (this quarter)
1. [Most-requested proof, lowest build cost] - serves [segments]
2. [Second priority] - serves [segments]

### Near-term (next quarter)
3. [Medium build cost, high demand] - serves [segments]
4. [Medium build cost, medium demand] - serves [segments]

### Strategic (6+ months)
5. [High build cost, enterprise-required] - unlocks [segment]
6. [High build cost, analyst-dependent] - unlocks [segment]

13. International GTM Validation Advanced

GTM strategy that works in the US often fails in Europe, and vice versa. Channel preferences, motion expectations, pricing sensitivity, and proof requirements vary significantly across markets. Ditto covers 15+ countries representing 65% of global GDP.

Multi-Market GTM Study Setup

# Group 1: US market
{
  "name": "GTM Validation - [Product] - USA",
  "group_size": 10,
  "filters": { "country": "USA", "age_min": 28, "age_max": 52, "employment": "employed" }
}

# Group 2: UK market
{
  "name": "GTM Validation - [Product] - UK",
  "group_size": 10,
  "filters": { "country": "UK", "age_min": 28, "age_max": 52, "employment": "employed" }
}

# Group 3: Germany
{
  "name": "GTM Validation - [Product] - Germany",
  "group_size": 10,
  "filters": { "country": "Germany", "age_min": 28, "age_max": 52, "employment": "employed" }
}

# Group 4: Canada
{
  "name": "GTM Validation - [Product] - Canada",
  "group_size": 10,
  "filters": { "country": "Canada", "age_min": 28, "age_max": 52, "employment": "employed" }
}

Ask the same 7 GTM questions to all four groups. Claude Code then produces:

Cross-Market GTM Comparison

GTM Decision USA UK Germany Canada
Discovery channel G2, Google, LinkedIn Google, peer recommendation, trade press Industry events, analyst reports, direct contact Google, peer recommendation, US tech press
Motion preference Free trial first (7/10) Demo then trial (6/10) Detailed evaluation process (8/10) Free trial first (6/10)
Price perception ($49/dev/mo) Fair (6/10) Slightly high (5/10) Acceptable with proof (6/10) Fair (7/10)
Top proof point Free trial GDPR compliance + case study Technical documentation + security cert Free trial + Canadian customer reference
Typical findings: US buyers move faster and prefer self-serve. UK buyers care deeply about GDPR and data residency. German buyers expect exhaustive documentation and longer evaluation cycles. Canadian buyers resemble US buyers but strongly prefer local references and pricing in CAD. These patterns consistently emerge across categories.

Traditional equivalent: commissioning four market research programmes across three continents. Cost: $100,000–$200,000. Time: 3–6 months. With Ditto + Claude Code: approximately 90 minutes.


14. Best Practices and Common Mistakes

Do

Don't

Common API Errors

Error Cause Solution
size parameter rejected Wrong parameter name Use group_size, not size
0 agents recruited State filter used full name Use 2-letter codes: "CA" not "California"
Jobs stuck in "pending" Normal for first 10–15 seconds Continue polling with 5-second intervals
income filter rejected Unsupported filter Remove income filter; use education/employment as proxy
Missing completion analysis Forgot to call /complete Always call POST /v1/research-studies/{id}/complete after final question
Share link not available Study not yet completed Ensure study status is "completed" before requesting share link

15. Frequently Asked Questions

How long does a full GTM validation take?

Single segment: approximately 45–60 minutes end-to-end (20–30 minutes API interaction + 15–20 minutes deliverable generation). Multi-segment (3 groups in parallel): approximately 60–90 minutes. Compare with 4–8 weeks and $15,000–$50,000 for traditional GTM research.

How many segments should I test?

Start with 3 segments for your first GTM validation. The classic split is startup / mid-market / enterprise, but role-based (end user / manager / executive) or industry-based segmentations can be equally revealing. More than 4 segments in a single round adds complexity without proportional insight.

Can I reuse a research group for follow-up GTM studies?

Yes. Create a new study referencing the same research_group_uuid. The personas retain context from previous studies. This is useful for testing refined messaging or validating specific GTM decisions after the initial broad validation. For quarterly revalidation, create fresh groups to capture the current market perspective.

What if the study says my motion is wrong?

This is one of the most valuable possible findings. Discovering that your buyers want a free trial (PLG) when you've invested in a sales-led motion saves months of wasted pipeline and sales hiring. The cost of pivoting early based on evidence is far less than the cost of discovering the mismatch through 12 months of underperformance.

How does this relate to the Customer Segmentation guide?

Customer Segmentation (see guide) discovers and validates which segments exist and which to prioritise. GTM Validation assumes you have segments and asks: how should we reach each one? Run segmentation first to identify your target segments, then GTM validation to determine the strategy for each. In practice, multi-segment GTM validation also surfaces segmentation insights as a byproduct.

Should I run GTM validation before or after positioning?

After positioning. Your GTM study references your core value proposition (Q6) and your product category (Q1, Q2, Q5). If positioning hasn't been validated, the GTM study tests go-to-market for a value proposition that may not resonate. Run the Positioning Validation first, then GTM validation with the validated positioning.

Can I use this for a product that doesn't exist yet?

Yes. Frame the questions around the problem space and your proposed value proposition. Q1–Q2 explore how buyers currently discover and evaluate solutions in the category. Q3–Q5 test motion and outreach receptivity for the category. Q6 tests a proposed price point. Q7 tests proof requirements. The only limitation: without a live product, "free trial" as a proof point (Q7) is aspirational rather than immediately deliverable.

How do I share GTM validation results with my team?

Three formats: (1) The Ditto share link lets anyone explore the raw study data interactively. (2) The Cross-Segment GTM Comparison Matrix (Section 6) is a single-page summary that executives can digest in 2 minutes. (3) The 6 deliverables provide detailed actionable guidance for each function (marketing gets Channel Matrix, sales gets Buying Committee Map, product gets Motion Recommendation).

What's the relationship between GTM validation and competitive intelligence?

GTM validation (Q1, Q5) reveals how buyers currently discover and evaluate solutions — which includes your competitors' go-to-market. If 7/10 say "I found my current solution through G2 reviews," that's competitive intelligence about your competitor's channel strategy. For deeper competitive analysis, use the dedicated Competitive Intelligence guide.

How accurate is synthetic GTM research compared to real buyer data?

EY validated 92% correlation between Ditto synthetic responses and traditional research methods. For GTM decisions, synthetic research is particularly strong because it captures market-level preferences (how this type of buyer discovers solutions) rather than product-specific experience (how they use your specific product). Use Ditto for the fast first pass, then validate your beachhead segment's GTM strategy with real customer conversations.


Related guides:


Ditto — Synthetic market research with 300,000+ AI personas. Validated by EY (92% correlation), Harvard, Cambridge, Stanford, and Oxford.
askditto.io · [email protected]